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How do I set up email on my computer, ipad or phone?

Every MyOnlineStore shop with its own domain name is also assigned an ‘info@’ email address and a mailbox of 2 GB to send emails to customers.

Login procedure

You will receive your login details for your mailbox in our welcome letter. You can always log in using our webmail, but you can also set up your emails on any computer, tablet or smartphone, so that you can access your emails anywhere, anytime!


To allow you to use your mailbox efficiently on several devices simultaneously, we recommend you set up your emails using the IMAP protocol, which, unlike POP3, does store your messages on our server. All folders (inbox, sent emails, trash, etc.) are synchronized on all devices. As a result, you always have access to all your messages, on any device.

Need help setting up your emails? Head to our Frequently Asked Questions, where you will find instructions on how to configure your email using various email programs. Once you have your login details and the right server settings, you can use virtually any software to send and receive emails. 

  • Webmail:
  • IMAP-server:
    Port: 993
    Encrypted connection: SSL/TLS
  • SMTP-server:​
    Port: 587
    Encrypted connection: starttIs
    Authentication required: yes
    Authentication: normal password

For outgoing emails (SMTP) you can also use your own internet provider’s email server, for example, if our SMTP server is blocked by your internet provider. However, we recommend you use our own mail servers.

In this list you will find help installing your email account in other email programs:

Outlook (you cannot install the email in the web version
Apple Mail
iPhone, iPad, of iPod touch