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Where can I find terms and conditions that I can use in my webshop?

You can create General Terms and Conditions and other legal documents by yourself, but you can also find free-to-use documents.

For example, you will find legal templates (in Dutch) such as general terms and conditions, withdrawal form and Privacy Policy.

At you also find general terms and conditions including delivery conditions (in Dutch) and can help you with a free withdrawal form via their right of withdrawal generator (in Dutch). 

The Authority for Consumers & Markets has a very good general checklist that will bring you, as a web retailer, completely up to date on the legal rules that apply to web shops!