What are the email server addresses?

Updated on: 08 June 2016

Every MyOnlineStore PRO with its own domain name is also assigned an ‘info@’ email address and a mailbox of 512 MB to send emails to customers.

You will receive your login details for your mailbox in our welcome letter. You can always log in using our webmail, but you can also set up your emails on any computer, tablet or smartphone, so that you can access your emails anywhere, anytime!

Most email programs use the POP3 protocol by default. This allows for your email program to receive your emails from the server and store them locally. If you’re using more than one device, the emails in question will be saved on the device that downloads them from our server first. As a result, emails read and answered on your smartphone will not be stored on your computer. Therefore, we are not fans of POP3.

To allow you to use your mailbox efficiently on several devices simultaneously, we recommend you set up your emails using the IMAP protocol, which, unlike POP3, does store your messages on our server. All folders (inbox, sent emails, trash, etc.) are synchronized on all devices. As a result, you always have access to all your messages, on any device.

Need help setting up your emails? Head to our Frequently Asked Questions, where you will find instructions on how to configure your email using various email programs. Once you have your login details and the right server settings, you can use virtually any software to send and receive emails. 

  • Webmail: webmail.myonlinestore.com
     
  • POP3-server: mail.myonlinestore.com
    Port: 110 (SSL: 995)
     
  • IMAP-server: mail.myonlinestore.com
    Port: 143 (SSL: 993)
     
  • SMTP-server: mail.myonlinestore.com​
    Port: 465
    Encrypted connection: SSL
    Authentication required: yes
    Authentication: normal password

For outgoing emails (SMTP) you can also use your own internet provider’s email server, for example, if our SMTP server is blocked by your internet provider. However, we recommend you use our own mail servers.

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